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Passengers Corporate
+24°C RU Menu

Airport service

Operations Control Center
Passenger handling
Slot Coordination and schedule
Weight and Balance control
Baggage Handling
Aircraft handling and loading
Airline support Services (including SGHA conclusion)
Cargo operations
First aid station
Lost and found
Activities of other ground handling providers
Incoming correspondence
Settlement of account
04:00 to 13:00 UTC, Monday-Friday

For commercial and marketing enquiries

Sergey V. Dotsenko
Deputy Director General, Director for Aviation Business Development
Tatyana V. Nevzorova
Deputy Director for aviation business development, Head for Customer Service and Accounting
Andrey A. Klimenko
Head of Network Development
Andrey V. Denisov
Head of Cargo business development
Alexey А. Skobtsov
Head of Marketing department
Operations Control Center
Passenger handling
Location
Samara
Mikhail Berman
Executive Director
Slot Coordination and schedule
Information service
8-800-1000-333
free calls within Russia
Igor Taranov
Ground Operation Director
Weight and Balance control
Feedback
Alexander Karpov
Technical Director
Special assistance
+7 (846) 966-51-82
book assistance, 24/7
+7 (846) 966-50-42
information about medical assistance, 24/7
+7 (846) 966-50-15
disabled parking, 24/7
Travelling with pets
Lost and Found
Elena Voinilova
Financial Director
Czech airlines
+420 284 000 602.
Contact centre english speaking
Alexey Shutov
Director for Legal Affairs
Baggage Handling
Transfer
Business lounge
Aircraft handling and loading
Airline support Services (including SGHA conclusion)
Cargo operations
Elena Katkova
Director for Strategic Communications
First aid station
Rent a car
Lost and found
Activities of other ground handling providers
Airline ticket services
Information about international goods arrival
+7 (846) 966-53-13
04:00 to 16:00 UTC
Incoming correspondence
Information about booking and sales of air freight carriage, Goods shipping information, Information about goods arrival across Russia
Settlement of account
04:00 to 13:00 UTC, Monday-Friday
Media Relations
Evgeny Sinitcin
Commerce spaces (public catering)
Qatar
Sergey V. Dotsenko
Deputy Director General, Director for Aviation Business Development
Tatyana V. Nevzorova
Deputy Director for aviation business development, Head for Customer Service and Accounting
Andrey A. Klimenko
Head of Network Development
Andrey V. Denisov
Head of Cargo business development
Alexey А. Skobtsov
Head of Marketing department
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